FAQs
Where do you find your clothes?
We found our clothes all over the place. Around half of our inventories are designed in Uk and other countries in Europe. We also design and customize our products of collaboration with other small independent designers from all over the market, which would bring you the most unique variety.
Do you ship internationally?
Of course we do:) @LAVIELENTEFASHION ships worldwide.
What fabric are these product made of by LAVIELENTE, and how to take care of it?
Items from LAVIELENTE are made by a different type of material, and they are easy to take care of
| CATEGORY | MATERIAL | WASHING INSTRUCTION |
|
Pants |
100% Rayon |
Machine Wash w/ Cold Water, Tumble Dry w/ Low Hear, or Air Dry |
| Dress, Blouse, Pants, Skirt | 100% Polyester | Machine Wash Standard, Tumble Dry Standard |
| Tunic, Dress | Synthetic | Machine Wash w/ Cold Water, Tumble Dry w/ Low Hear, or Air Dry |
| Sweater, Pullover | 100% Cotton | Machine Wash w/ Cold Water, or Air Dry |
any questions, please contact us.
How to check my order status?
Usually, you can find your most updated order status via "Track My Order".
Can I cancel my order after the order has been placed?
Yes, please contact us as soon as you place the order. If your order is still in process and has been shipped out, we can cancel it for you.
When will my order be shipped out?
After your place your order, it will take about 1 - 3 days to processing your order. When the package arrive our shipping partners, you will be able to track your order moving then.
How do I leave a review?
Thank you so much for spending time to promote our product and brand, we are truly appreciate. To leave a review, you can click the "review" button inside your "MY ORDERS" page under your account. Or, more easily, you can click "WRITE A REVIEW" button right under the product your purchased on the product page itself.
Do you use any of fur or genuine leather?
NO! All of our team member are animal lovers, we against and we would never use any of the fur or real leather for our product. All of our product are 100% high quality man-made materials.